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Call Us: +1 307-288-5793

At RoboMaidz LLC, we aim to deliver your orders efficiently and securely. Please review our Shipping and Delivery Policy to understand how we manage the shipping process.

1. Shipping Locations

  • We currently ship to customers within the United States only.
  • Shipping to P.O. Boxes, APO/FPO addresses, or remote areas may have restrictions or additional charges.

2. Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).
  • You will receive a confirmation email with tracking details once your order is shipped.

3. Shipping Methods and Delivery Times

We source products from both U.S. and China warehouses. Delivery times depend on the warehouse location and the shipping method selected at checkout:

  • Delivery within 6–10 business days.

Shipping times may vary depending on your location and external factors such as customs processing or carrier delays.

4. Shipping Costs

Shipping fees are calculated based on:

  • The weight and dimensions of the items.
  • The destination address.
  • The selected warehouse and shipping method.

Exact costs are displayed during checkout before you finalize your order.

5. Tracking Your Order

  • Once shipped, you will receive a tracking number via email.
  • Use this tracking number to monitor your shipment’s progress through the carrier’s website.

6. Delivery Issues

a. Delayed Delivery:
Delays may occur due to:

  • Carrier issues.
  • Customs processing for items shipped from China.
  • Weather or unforeseen circumstances.

b. Lost or Stolen Packages:
RoboMaidz LLC is not responsible for lost or stolen packages after delivery. Ensure the delivery address is secure. For assistance, contact us at info@robomaidz.com.

c. Incorrect Address:
It is the customer’s responsibility to provide accurate shipping information. RoboMaidz LLC is not liable for delays or losses caused by incorrect addresses. If an error is detected, contact us immediately for updates.

7. Damaged Items

If your order arrives damaged:

  1. Take clear photos of the damaged item and packaging.
  2. Notify us at info@robomaidz.com within 7 days of receiving your order.
  3. We will evaluate your claim and provide a replacement or refund if possible.

8. Returns and Refunds

For details on returns and refunds, refer to our Return Policy available on our website.

Notes: The shipping and delivery policy is subjected to the shipping and delivery policy of the Dropshipping Suppliers (Since RoboMaidz doesn't own or store any of the listed products).

9. Contact Us

If you have questions or concerns about your shipment, please contact us:

RoboMaidz LLC
State: Wyoming, USA
Email: info@robomaidz.com
Phone: +1 307-288-5793

Thank you for choosing RoboMaidz LLC. We appreciate your business and are committed to providing a seamless shipping experience!